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01454 314 460 / M. 078 4645 2000 hayley@hjtherapies.co.uk

Privacy Notice to all Patients

You may be aware that there are new regulations coming into force in May 2018 regarding Data Protection. This means that HJ Health & Sports Therapies have a duty to inform you of any personal information that we hold about you, why this information is taken, who has access to the information and how it is stored and used securely. This document has been compiled to explain this.

What Data will be collected/processed?

Your name, address, telephone number, email address, next of kin details, date of birth, GP details, medical history/details (including current medication) and a record of all treatments carried out by HJ Health & Sports Therapies.

For what purpose is the Data collected and used?

To enable HJ Health & Sports Therapies to be able to appropriately provide treatment to you. If appropriate/necessary to contact your GP with regard to any findings that could need onward referral if outside of our remit of treatment. We may also use your contact details to provide you with appointment reminders as necessary via telephone, SMS or email.

Who will have access to the Data?

HJ Health & Sports Therapies solely has access to all data held.

How will the Data be stored?

All information given is encrypted and is stored using the Smilenotes application and your personal data is never shared with any third party. Any paper copies of your information will be stored securely for the appropriate length of time as required by the IOC.

Patient telephone numbers and contact details may also be stored on HJ Health & Sports Therapies mobile phone.

How long will the Data be stored?

In line with the legal requirements of holding medical data, your record is stored for 7 years (or in the case of a minor until that minor reaches the age of 25 years) from the date of last treatment by us.

Please note that your right to be forgotten cannot override the legal requirement to keep medical notes for the mandatory period.

When will the Data be destroyed?

All data will be destroyed after 7 years, or in the case of a minor once that minor reaches the age of 25 years.

Information Commissioners Office (ICO)

HJ Health & Sports Therapies is registered with the ICO
How to contact us if you wish to receive a copy of the Data we hold for you
Email :Hayley@hjtherapies.co.uk
Post :86 Longcroft, Yate, Bristol, BS37 7YW